@akoenig311 wrote:
I recently sent my Formlabs2 in for warranty repair, the resin tank was not being recognized. I just got it back and set up today (initial contact on for repair was May 14, # 149086).
Guess what??? The resin tank is STILL not being recognized…
I am so disappointed and frustrated, and my only course of action? Reaching out to Tara Saulnier via chat to pass a message to Heather Winchell who I already emailed and hope it doesn’t take another 3.5 days of back and forth emails to get a shipping label on top of another 2+ weeks for repair.
Like everyone else on here, the printer is an integral part of my business, and I really need my printer working. I adjusted my timeline once around fixing my printer, and now my business is hurting at the prospect of another repair/wait.
Any similar experiences, solutions? Suggestions?
I would be extremely grateful-
Andrea
Posts: 4
Participants: 3